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Proactive Assurance

Imagine having the same service as an in-house I.T. specialist at a fraction of the cost!

Call Wrighton Computer Services on 1300 309 200

Preventative Assurance lets you run your business!

Wrighton Computer Services has a range of preventative maintenance and support plans that can suit any type and size of business. If you have had enough of the complaints from your staff about slow systems or things just not working, we have a solution for you.

For a fixed monthly fee, we can maintain your systems, fix the errors and ensure that you have sufficient protection from viruses and other threats.

What is Proactive Assurance?

Proactive Assurance is like an insurance policy for your I.T. infrastructure and related systems. It keeps your business running and on track with minimal downtime. By proactively maintaining and supporting your systems, it allows you and your staff to concentrate on running your business, rather than wasting valuable time dealing with system issues.

Why do I need it?

Failed systems can not only be costly to repair, but also incur other costs in your business with downtime for staff and potential lost customers. Proactive Assurance allows you to concentrate on your running your business, with the peace of mind that your systems will be available to support you and are always up-to-date.

Your own personalised I.T. Helpdesk

One of the major benefits of our Proactive Assurance packages is that we are familiar with your systems and layout and can offer timely responses to issues either over the phone, remotely or on-site – It’s like having your own I.T. department!

One of the major benefits of our Proactive Assurance packages is that we are familiar with your systems and layout and can offer timely responses to issues either over the phone, remotely or on-site – It’s like having your own I.T. department!

Have a question? Something on your screen not looking right? Or maybe you just need a new printer installed or computer setup for the new guy in sales? All of these things can be included under a Proactive Assurance package.

Proactive Assurance is a complete I.T. service and support package for your business. Standard inclusions consist of the following.

Fixed monthly price
Regular scheduled maintenance service
Monitoring and actioning of alerts
Telephone support and helpdesk
Remote support and service
On-Site support and service
Included Free Ad-hoc support
Support for Line-of-Business applications
Monthly reporting
Future disaster recovery planning

To further benefit your business and compliment our packages, we are able to configure a package to include additional services. These services may include the following. Note additional charges may apply for these services.

Unlimited Ad-Hoc support
Secure
Automated Offsite backup via our WrightOnline service
Testing & Tagging of your electrical items

How Much Does it Cost?

Pricing usually depends on the number of workstations (desktops, laptops or notebooks) or users plus the number of servers involved.

In order to calculate the monthly cost, multiple the base price by the number of workstations and/or servers (and don’t forget to add the GST!).